Gift Cards

Give the Gift of Health! Gift Cards are available for purchase online — click to shop now.

Cancellation Policy

Massage Williamsburg  has a 14 Hour Cancellation Policy. If you need to Change or Cancel your appointment, you must notify us at least 14 hours in advance to avoid a 50% cancellation fee applied to your credit card or package on file. Clients who cancel within 2 hours of their appointment or who do not show up/or inform us will be charged in full.

Payment Method

We require a Credit Card to book all appointments. If you do not show up for your scheduled appointment, your card on file will be charged.

We accept Cash, Visa and Mastercard. We do not accept 3rd Party Vouchers.


The sessions are strictly therapeutic and non-sexual. Please respect your therapists. Any sexual comments or advances towards a therapist will result in immediate termination of the session.

New Clients

Please arrive a few minutes early to fill out a health intake form, and to discuss with your therapist what you’d like to focus on. If you are late to your session, we will do our best to accommodate you for the time you have left without penalizing the following client. Clients who are over 20 minutes late will be asked to reschedule their appointment, and will be charged a cancellation fee.

Pregnant Clients

Please specify that you are pregnant when booking, so we may schedule you with a Prenatal Certified Therapist. If you are scheduling an appointment for your partner or a friend who is expecting, you must notify us upon booking the reservation. 

Refund Policy

Due to the nature of our business, Massage Williamsburg does not offer refunds for massage services or Gift Cards. Gift Cards can only be redeemed at the location of purchase. Gift Cards and store credit are non-transferable and can not be shared.


Gratuities are appreciated by LMTs and are accepted in Cash Only. 

Discount Packages:

Discounted Packages are available for purchase. Packages may not be shared with another client, or combined with Gift Cards or other offers or discounts.